Returns & Exchanges

At The Home Senses, we want you to be completely satisfied with your purchase. If a piece doesn't perfectly fit your space, you can return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Carefully repack your items in their original packaging, ensuring all hardware, manuals, and protective inserts are included to prevent damage during transit.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous shipping marks.

  • 4.
    Drop Off and Refund

    Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed to your original payment method within 5-7 business days.